Radcom to Monitor Dish's 5G Smart Network

Radcom announced it was selected by Dish Wireless to provide its Radcom Ace solution to monitor customers' experience across Dish's 5G Smart Network, a cloud-native, OpenRAN-based 5G network in the U.S.

As 5G adoption continues to grow, the ability to effectively monitor and manage networks will be critical to delivering the benefits 5G promises.

Radcom Ace will use built-in artificial intelligence and machine learning to enable Dish to differentiate from its competition through automation that will solve issues faster, save engineering resources and maintain service quality across the network. Radcom Ace also will provide scalability, performance and efficiency to monitor the network continually.

"Our cloud technology will allow Dish to launch 5G smoothly, offer a superior customer experience, gain real-time insights into how the network is performing 24/7 and ensure confidence when testing and rolling out new advanced services," said Eyal Harari, CEO, Radcom.  

Radcom Ace will run on the Amazon Web Services cloud using Amazon Elastic Kubernetes Service and Amazon Elastic Compute Cloud. Amazon EKS’s control and automation will provide Dish with an innovative approach to assurance in the cloud, using minimal data center resources while providing real-time insights into the subscribers' experience as soon as new services launch.

"Our standalone 5G network is the first to be fully deployed on the public cloud, and we needed an assurance market leader that shared our innovative vision," said Jeff McSchooler, executive vice president of wireless network operations, Dish Wireless. "We selected Radcom because its advanced cloud technology will ensure our customers have access to reliable network performance and a great user experience."

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